Frequently Asked Questions
Everything you need to know about SeneGence beauty and skincare.
How long does LipSense® liquid lip color last?
LipSense is a premier long-wear system that can last anywhere from 4 to 18 hours when applied correctly with three layers and sealed with our moisturizing gloss.
What is the SeneGence return policy?
We offer a 100% satisfaction guarantee. If you are not completely satisfied with any product, you can return it to your Independent Distributor for an exchange or refund within 90 days of purchase.
Are SeneGence products tested on animals?
No, SeneGence is proud to be a cruelty-free company. We do not test our finished products or ingredients on animals.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What makes SenePlex+® unique?
SenePlex+ is our proprietary kinetic enzyme that speeds up the natural process of cell renewal. This anti-aging ingredient is infused into almost all of our creamy cosmetics and skincare products.
Do you offer international shipping?
Yes, SeneGence currently ships to several countries including the USA, Canada, Australia, and Mexico. Shipping rates and delivery times vary by location.